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KLOZED TERMS AND CONDITIONS

1. ACCEPTANCE OF TERMS

By accessing or using Klozed (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not access or use the Service.

2. LICENSE & USAGE RESTRICTIONS

Klozed grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for internal business purposes. You agree not to:

  • Share access with non-members or unauthorized users.
  • Copy, reproduce, distribute, or publicly display any part of the Service without express written consent.
  • Modify, adapt, reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service for any unlawful or unauthorized purposes.

3. NON-COMPETE & NON-SOLICITATION

By using the Service, you agree that for a period of 24 months following termination of your access, you shall not:

  • Develop, market, or sell a competing product or service in the AI-driven sales enablement industry.
  • Solicit or attempt to hire Klozed employees, contractors, or clients for a competing business.

4. INTELLECTUAL PROPERTY RIGHTS

All intellectual property related to Klozed, including but not limited to software, trademarks, trade secrets, and proprietary sales methodologies, are owned by Klozed. You acknowledge and agree that:

  • You have no ownership or commercial rights to the software or any related materials.
  • Any suggestions or improvements you provide may be used by Klozed without compensation or acknowledgment.

5. DATA PRIVACY & CONFIDENTIALITY

Klozed takes data privacy seriously. By using the Service, you agree:

  • Not to disclose, distribute, or reproduce any proprietary information obtained through the Service.
  • That all transcripts, AI responses, and other data are confidential and for authorized users only.
  • To comply with all applicable data protection laws when using the Service.

6. PAYMENT, CANCELLATION & REFUNDS

  • Your subscription fee is billed monthly in advance and is non-refundable.
  • If you cancel, you will retain access until the end of the billing cycle.
  • Klozed reserves the right to suspend or terminate your account for non-payment or violation of these Terms.
  • Klozed reserves the right to modify subscription fees, usage limits, or other service features at any time with 30 days' notice to subscribers. If a subscriber does not accept the new terms, they may cancel their subscription before the changes take effect.
  • Klozed may adjust individual user privileges, including throttling usage limits, based on business needs, software costs, or platform performance. Any changes will be communicated in advance, and users will have the option to modify or cancel their plan accordingly.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Klozed shall not be liable for:

  • Any indirect, incidental, special, or consequential damages arising out of or related to your use of the Service.
  • Any loss of business, profits, or data, even if Klozed has been advised of the possibility of such damages.
  • Any decisions made based on AI-generated responses within the Service.
  • Any guarantee of revenue, sales, or closing deals as a result of using the Service. You acknowledge that success in sales is dependent on numerous external factors beyond Klozed's control.

8. NO GUARANTEE OF RESULTS

Klozed provides AI-driven tools to assist in sales processes, but makes no guarantees regarding specific results, revenue generation, or closing sales. Users acknowledge that their success depends on factors such as market conditions, sales skills, prospect interest, and other external circumstances.

9. TERMINATION

Klozed reserves the right to terminate or suspend your access at any time, for any reason, at its sole discretion. This includes but is not limited to cases where you:

  • Breach these Terms.
  • Engage in fraudulent or harmful activity within the Service.
  • Attempt to circumvent security measures or unauthorized access restrictions.
  • Act in a manner that Klozed deems detrimental to the platform, its community, or its business interests.

10. FORCE MAJEURE

Klozed shall not be responsible for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, pandemics, labor strikes, cyberattacks, or service outages.

11. FAIR USE POLICY

Klozed reserves the right to limit or suspend accounts that engage in excessive or abusive use of the Service, as determined at Klozed's sole discretion. Abuse may include but is not limited to excessive AI queries, automated account access, or usage that negatively impacts system performance for other users.

12. DISPUTE RESOLUTION & ARBITRATION

Any disputes arising from or related to these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association. Users waive their right to participate in class-action lawsuits or class-wide arbitration against Klozed.

13. NO ENDORSEMENT

Klozed does not endorse, verify, or guarantee any sales, claims, or representations made by users of the Service. Use of Klozed does not constitute an endorsement or affiliation with any business or individual.

14. INDEMNIFICATION

You agree to indemnify and hold Klozed harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service.
  • Any violation of these Terms.
  • Any claims by third parties based on actions you take while using Klozed.

15. SERVICE DOWNTIME & MAINTENANCE

Klozed may conduct routine maintenance, updates, or emergency repairs, which may temporarily disrupt Service availability. Klozed is not liable for any downtime, performance degradation, or service interruptions.

16. GOVERNING LAW

These Terms shall be governed by and construed under the laws of the State of Maryland, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of Maryland.

17. CHANGES TO TERMS

Klozed reserves the right to modify these Terms at any time. Your continued use of the Service after changes constitute acceptance of the revised Terms.

18. CONTACT US

For any questions regarding these Terms, please contact [email protected].

By continuing to use Klozed, you acknowledge and agree to these Terms and Conditions.